This is my first time using Sygnal Attributes, it was really easy to setup for someone who isn’t a developer!
Once a user logs in for the first time I’m directing them to /subscribe to purchase a membership (basic or pro), because I can only gate a page not content I’ve setup two pages, /dashboard/basic and /dashboard/pro. Once you checkout you’re redirected to /dashboard, that’s where I’m using Sygnal Attributes to detect if a user has either a basic or pro membership then redirect them to the correct page.
A lot of the time this works well, but there’s quite a few occasions where Sa5User will get all of the user info but the access_groups array is empty and access_groups is set to false, even though the user has a membership. I’ve attached a screenshot where you can see the account page shows this user has a pro membership but in the console the access_groups is still false.
Hey Michael, thanks so much for the speedy response.
Yeah so your first assumption was the same as mine, so after a successful purchase I direct users to a confirmation page saying please sign out and log back in for your membership to be updated.
This is what the flow currently looks like:
User signs up
Activates their email
Gets redirected to /subscribe
Picks a basic or pro plan and goes through the checkout process
Lands on the checkout confirmation page where we ask them to sign out
One they sign back in again they’re redirected to /dashboard
In the head of /dashboard I do the check with a 2500ms delay to see if they have an access group, if true they get redirected to /dashboard/basic or /dashboard/pro, if false then they’re taken back to /subscribe.
It’s just sometimes even after a purchase and sign out > login they still get taken to /subscribe, I can tell the membership is active because the purchase button will be disabled.
Yeah I’d love to hear more about that and discuss the pricing with the client, is it a lot more complex to setup?
Ah that was another thing I thought I should mention, after logging out and back in again the user could access the /dashboard/pro page if they went there directly but on the /dashboard page where I was checking if access groups was true it was still returning false and redirecting them to the account page.
Sounds like a solid flow overall, however you don’t need a delay, the SA5 event will indicate when access groups are loaded-
I can’t guess anything else without digging into your project to identify whether it’s a setup issue or some form of Webflow data issue. I’m seeing a couple of reports in the main forum that some users are seeing weird behavior where AG’s don’t always appear in the admin console. I haven’t seen anything on our client sites, but… I guess anything is possible.
Yes and no. It simplifies things significantly for your site code, and you can eliminate the logout and log-back-in after subscription. Just redirect them to the dashboard, the new AG data will already be loaded.
It’s about $300 to setup, and the site install involves-
new DNS setup, I’ll help with the migration
reverse proxy setup
some integration via the WF API
Alternatively I could help you debug your site setup and track down the issue, which would take less time, but in micro-consulting, the smallest package is $295 so you’d likely have a good deal of time left for other things when you need them.
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