# SA5s user attributes working on webflow.io domian but not on custom domain

**URL:** <https://sygnal-attr.discourse.group/t/sa5s-user-attributes-working-on-webflow-io-domian-but-not-on-custom-domain/1028>\
**Category:** Support\
**Created:** [October 29, 2024, 6:16am UTC](https://sygnal-attr.discourse.group/t/sa5s-user-attributes-working-on-webflow-io-domian-but-not-on-custom-domain/1028 "2024-10-29T06:16:53Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![cedric](https://avatars.discourse-cdn.com/v4/letter/c/ecd19e/32.png) [@cedric](https://sygnal-attr.discourse.group/u/cedric)\
**Post date:** [October 29, 2024, 6:16am UTC](https://sygnal-attr.discourse.group/t/sa5s-user-attributes-working-on-webflow-io-domian-but-not-on-custom-domain/1028/1 "2024-10-29T06:16:53Z")

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Hey guys,

i’m new to Sygnals solutions and this may be a pretty easy fix but i can’t wrap my head around it. So SA5s user attributes work fine on my .webflow.io staging domain but not on my custom domain. What am i missing?

You can create an account via /user/signup and check bindings anywhere from navbar over /user-accounts or checkout page. Works fine on .webflow.io domain but not on custom.

Grateful for any help.

[Project’s read-only link](https://preview.webflow.com/preview/dev-canna?utm_medium=preview_link&utm_source=designer&utm_content=dev-canna&preview=c3712a6902e3cbebed8b33ddbce69071&workflow=preview)  
[Staging Domain (.webflow.io)](https://dev-canna.webflow.io/)

Live Domain is: cannaspot.eu (is still a dev env, not prod)

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**Author:** ![memetican](https://yyz2.discourse-cdn.com/free1/user_avatar/sygnal-attr.discourse.group/memetican/32/9_2.png) [@memetican](https://sygnal-attr.discourse.group/u/memetican)\
**Post date:** [October 30, 2024, 10:28pm UTC](https://sygnal-attr.discourse.group/t/sa5s-user-attributes-working-on-webflow-io-domian-but-not-on-custom-domain/1028/2 "2024-10-30T22:28:24Z")

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Hi Cedric,

It looks like you’re getting creative with the sign-up process. SA5 is pretty straightforward but it depends on using WUA’s native user-account structures which are the /user-account, /log-in, and /sign-up pages.

I attempted a signup on your custom /user/signup page, but did not receive an email. On /sign-up, you’ve modified it to password only so it’s not possible to test the native signup there.

Also, you seem to have some script errors in your site-wide code that might be complicating things, I’m seeing the same error at the top of the console on multiple pages.

I can assist with some deeper debugging, but it takes some time so I offer it as part of [Sygnal’s micro-consulting](https://www.sygnal.com/webflow).