# Databind not retrieving user data from webpage

**URL:** <https://sygnal-attr.discourse.group/t/databind-not-retrieving-user-data-from-webpage/26>\
**Category:** Support\
**Created:** [February 14, 2023, 5:30am UTC](https://sygnal-attr.discourse.group/t/databind-not-retrieving-user-data-from-webpage/26 "2023-02-14T05:30:13Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Joba](https://avatars.discourse-cdn.com/v4/letter/j/a698b9/32.png) [@Joba](https://sygnal-attr.discourse.group/u/Joba)\
**Post date:** [February 14, 2023, 5:30am UTC](https://sygnal-attr.discourse.group/t/databind-not-retrieving-user-data-from-webpage/26/1 "2023-02-14T05:30:14Z")

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We are working on simple question & answer UI’s. We have about 20 pages with a similar format. One particular page has been giving us databind issues ([Bible Study Guides - Revelation of Love](https://www.revelationoflove.study/bible-studies/18-revelations-spirit-of-prophecy))

Here is our console

```auto
webflow-databind.js:175 Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'getData')

    at WfuDataBinder.bindData_db (webflow-databind.js:175:23)

    at HTMLInputElement.<anonymous> (webflow-databind.js:124:26)

    at Function.each (jquery-3.5.1.min.dc5e7f18c8.js?site=639751350108e54a68d9a1ae:2:2976)

    at WfuDataBinder.bind (webflow-databind.js:110:11)

    at Object.myCallback [as userInfoUpdatedCallback] (18-revelations-spirit-of-prophecy:84:42)

    at WfuUserInfo.readyUserInfo (webflow-membership.js:232:25)

    at WfuUserInfo.init (webflow-membership.js:175:14)

    at HTMLDocument.<anonymous> (18-revelations-spirit-of-prophecy:80:8)

    at e (jquery-3.5.1.min.dc5e7f18c8.js?site=639751350108e54a68d9a1ae:2:30005)

    at t (jquery-3.5.1.min.dc5e7f18c8.js?site=639751350108e54a68d9a1ae:2:30307)

```

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<div class="post-metadata">

**Author:** ![memetican](https://yyz2.discourse-cdn.com/free1/user_avatar/sygnal-attr.discourse.group/memetican/32/9_2.png) [@memetican](https://sygnal-attr.discourse.group/u/memetican)\
**Post date:** [February 14, 2023, 7:43am UTC](https://sygnal-attr.discourse.group/t/databind-not-retrieving-user-data-from-webpage/26/2 "2023-02-14T07:43:58Z")

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Hey Joba,

I’ve updated the libraries, they’ve been moving fast.  
But the problem was that you had a different input field on your page with an invalid binding of `wfu-bind=""`. I’ve removed that invalid binding and it’s working fine.

Thanks for that, I’ll think about what we can do in terms of error messages in that situation.

Note also I’ve commented out the code on that page since it was trying to overwrite the email field as well.

 ![image](https://global.discourse-cdn.com/free1/uploads/sygnal_attr/original/1X/cb70294e4e45c9814ef6dd420762a7303b918c4d.jpeg)

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<div class="post-metadata">

**Author:** ![Joba](https://avatars.discourse-cdn.com/v4/letter/j/a698b9/32.png) [@Joba](https://sygnal-attr.discourse.group/u/Joba)\
**Post date:** [February 14, 2023, 8:14am UTC](https://sygnal-attr.discourse.group/t/databind-not-retrieving-user-data-from-webpage/26/3 "2023-02-14T08:14:06Z")

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Wow, can’t believe that was missed! Thanks. The messages did a tleast provide a starting point in terms of debugging.

I mentioned it before, but the library has been amazing. Couldn’t have worked any better. I can’t wait to see where it goes from here!

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<div class="post-metadata">

**Author:** ![memetican](https://yyz2.discourse-cdn.com/free1/user_avatar/sygnal-attr.discourse.group/memetican/32/9_2.png) [@memetican](https://sygnal-attr.discourse.group/u/memetican)\
**Post date:** [February 14, 2023, 8:19am UTC](https://sygnal-attr.discourse.group/t/databind-not-retrieving-user-data-from-webpage/26/4 "2023-02-14T08:19:25Z")

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Thanks Joba,

We’re really looking forward to see how designers use the new user data features, they’re incredibly powerful for integration. Will be interesting to watch.